Privacy Policy

Who we are

This policy applies to 2XGRO and to this website, 2xgro.com. For any privacy question or request, write to info@2xgro.com.

Information we collect

• Information you give us. Name, company, email, phone number, website and the content of your message when you submit an enquiry or email us.
• Client project data. During an engagement we may access analytics, ad accounts, CRM records or content that you grant us access to, strictly to deliver the agreed work.
• Technical data. Basic request information such as browser type, referring page and approximate region, used to keep the site secure and understand which pages are useful.

How we use it

• To answer your enquiry and prepare proposals.
• To deliver, support and report on the services you have engaged us for.
• To send service-related updates. Marketing email is only sent with your consent.
• To meet legal, accounting and tax obligations.

What we do not do

We do not sell personal information, we do not rent contact lists, and we do not use client data to train third-party AI models. Where we use AI tools in delivery, we avoid submitting personal or confidential client data unless you have approved that specific tool in writing.

Sharing with processors

We use reputable third-party providers for hosting, email, analytics, scheduling and advertising platforms. They process data only as needed to provide their service to us. Where a project involves connecting your systems to a third-party platform, we tell you which platforms are involved before we build.

Retention

Enquiry correspondence is kept for up to 24 months. Client records are kept for the duration of the engagement plus the period required for legal and accounting purposes. Access credentials are removed when an engagement ends.

Your rights

You may request a copy of the personal information we hold about you, ask us to correct it, ask us to delete it, or withdraw consent for marketing at any time. Email info@2xgro.com and we will respond within 30 days.

Cookies

This site is a static site and keeps cookies to a minimum. Where analytics or advertising measurement is used, it is limited to aggregate reporting. You can block cookies in your browser without losing access to any content here.

Security

We use access controls, encrypted connections and least-privilege access to client systems. No method of transmission is perfectly secure, so please do not send passwords or payment card details by email.

Changes

We may update this policy as our services change. The date above always reflects the current version.